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// Brand & Content // DATE: 2017

Softphone Enlace: Brand Design & App download Campaign

Totalplay
Client Totalplay
Downloads 12K
Landing page visits 22K
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Full-Funnel Strategy Omnichannel Campaign Orchestration UX/UI & Product Design Adobe Creative Suite Mass Email Marketing Platforms Meta Ads Manager
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// THE_CHALLENGE

In today's dynamic business environment, mobility is a necessity, not a luxury. The main challenge lay in the rigidity of traditional phone lines, which tied employees to their physical desks to manage corporate communications. Companies faced a loss of professionalism when using personal numbers for work matters, inefficient management of out-of-office calls, and high physical infrastructure costs, limiting the team's responsiveness and work flexibility.

// STRATEGY & EXECUTION

We led a comprehensive brand transformation using a 360° Marketing approach, focused on professionalizing the customer journey. The strategy was executed across five key pillars:
1. Digital Reengineering: We designed a new architecture for the website and app interface (UI/UX), prioritizing ease of use and conversion.

2. Targeted Conversion: We developed landing pages optimized for lead generation, with messages segmented according to business verticals.

3. Lead Nurturing: We implemented a promotional email flow and a monthly newsletter to educate the database about the benefits of enterprise mobility.

4. Social Media Amplification: We executed a robust social media campaign designed to generate awareness and position Softphone Enlace as the key partner for hybrid work.

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